Request Form
Fill out our Request a Call Back form.
Novy has a rich history and with over 110 years’ experience, Novy pride themselves on their craftsmanship and their revolutionary products. Each appliance is designed with ease of use, sustainability and silence in mind. In particular, their extraction products use innovative peripheral extraction combined with optimised soundproofing, ensuring their products are efficient, yet quiet which remains unrivalled.
If you are experiencing problems with your NOVY appliance, and it is no longer covered by the manufacturer’s warranty, we can provide a number of services to help. We are approved NOVY appliance engineers and are fully trained on the entire product range. With fast access to authentic spare parts, covered by a 3 month guarantee, we ensure a high quality, trustworthy and reliable service for our clients.
Model | Call out fee | 1/4 hourly rate |
---|---|---|
Additional Info | As Per Below | As Per Below |
NOVY Induction Hob | From £249 (includes up to 2 hours) | £20 |
NOVY Gas Hob | From £349 (includes up to 2 hours) | £25 |
All listed prices exclude parts & VAT |
Model | Call out fee | 1/4 hourly rate |
---|---|---|
Additional Info | As Per Below | As Per Below |
All Novy Appliances | From £249 | N/A |
All listed prices exclude parts & VAT |
Model | Call out fee | 1/4 hourly rate |
---|---|---|
Additional Info | As Per Below | As Per Below |
NOVY Induction Hob | From £299 | N/A |
NOVY Gas Hob | From £349 | N/A |
All listed prices exclude parts & VAT |
All parts used in our service and repairs are authentic. Parts are not included in the price above.
Our NOVY parts used for repair come with a 12 month guarantee. There is no warranty given on glass once fitted.
Additional charges may be applied for parking, tolls and additional parts if this applies.
We ask our customers to provide the silicon if flush mounted, if we supply stone silicon an adiditional charge of £20.00 plus V.A.T will apply and we can not be liable for colour match. The labour charge for the service can vary upon the requirements.
Our prices for installation include 1st fix, 2nd fix, commission and handover.
A set charge of £350.00 plus V.A.T will apply (upto 2 hours labour only). Please read the confirmation email carefully before acknowledging a service visit. Additional charges listed above may also apply.
Request Form
Fill out our Request a Call Back form.
Call Back
We call you back at a time that suits you.
Diagnosis
We diagnose the problem on the phone.
Quote
We will provide a fixed quote including labour, parts and VAT.
Engineer attends
An expert engineer will come out at a convenient time with our workshop van.
Fixed
The problem is fixed.