About NOVY

Novy has a rich history and with over 110 years’ experience, Novy pride themselves on their craftsmanship and their revolutionary products. Each appliance is designed with ease of use, sustainability and silence in mind. In particular, their extraction products use innovative peripheral extraction combined with optimised soundproofing, ensuring their products are efficient, yet quiet which remains unrivalled.

How JES can help

If you are experiencing problems with your NOVY appliance, and it is no longer covered by the manufacturer’s warranty, we can provide a number of services to help. We are approved NOVY appliance engineers and are fully trained on the entire product range. With fast access to authentic spare parts, covered by a 3 month guarantee, we ensure a high quality, trustworthy and reliable service for our clients.

NOVY
NOVY
NOVY

Repair prices

ModelCall out fee1/4 hourly rate
Additional InfoAs Per BelowAs Per Below
NOVY Induction HobFrom £249 (includes up to 2 hours)£20
NOVY Gas HobFrom £349 (includes up to 2 hours)£25
All listed prices exclude parts & VAT

Glass change

ModelCall out fee1/4 hourly rate
Additional InfoAs Per BelowAs Per Below
All Novy AppliancesFrom £249N/A
All listed prices exclude parts & VAT

Installation

ModelCall out fee1/4 hourly rate
Additional InfoAs Per BelowAs Per Below
NOVY Induction HobFrom £299N/A
NOVY Gas HobFrom £349N/A
All listed prices exclude parts & VAT

Additional Information

Authentic Parts

All parts used in our service and repairs are authentic. Parts are not included in the price above.

Parts Guarantee

Our NOVY parts used for repair come with a 12 month guarantee. There is no warranty given on glass once fitted.

Additional charges

Additional charges may be applied for parking, tolls and additional parts if this applies.

What if I want my repair to be Flush Mounted?

We ask our customers to provide the silicon if flush mounted, if we supply stone silicon an adiditional charge of £20.00 plus V.A.T will apply and we can not be liable for colour match. The labour charge for the service can vary upon the requirements.

What does Installation for NOVY products include?

Our prices for installation include 1st fix, 2nd fix, commission and handover.

NOVY Service call charge Visit - Dealer/Installer/Enduser Error 

A set charge of £350.00 plus V.A.T will apply (upto 2 hours labour only). Please read the confirmation email carefully before acknowledging a service visit. Additional charges listed above may also apply. 

 

Request form

Request Form
Fill out our Request a Call Back form.

Call back

Call Back
We call you back at a time that suits you.

Diagnosis

Diagnosis
We diagnose the problem on the phone.

Quote

Quote
We will provide a fixed quote including labour, parts and VAT.

Engineer attends

Engineer attends
An expert engineer will come out at a convenient time with our workshop van.

Fixed

Fixed
The problem is fixed.

Accreditations

Electric Safe NAPIT Gas Safe