What our clients think

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Appliance: Borth

May Lim Penarth

Quick reply with appt. Shame parts were delayed. Useful reminders/updates prior to technician’s arrival. Problem fixed quickly. Friendly and tidy technician.

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Appliance: Bora

Minakshi Patel-29th May 2024

Great service. Arrived on time and finished the job efficiently.

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Appliance: Bora

Theresa Wodehouse Essex

Martin and Dave were professional, thorough and diligent throughout their visit to our home to seal our Bora.

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Appliance: ABK InnoVent Extraction Unit

Mrs Nelleman, ABK InnoVent, Sunningdale

Very happy with the service given by Joint Electrical Services. Clean, tidy and efficient.

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Appliance: Bora

Mike Bowler-23rd May 2024

Michael was brilliant, very professional, all sorted with no issues, great job, well finished. Very pleased with the service. Would definitely recommend you.

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Appliance: Bora

Esquared Consulting Ltd

Great service Engineers arrived, no drama fitted the new glass. They were very helpful and sent us videos of the appliance working with pans on it etc. Very happy, great service. Reliable turned up when you said you would.

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Appliance: Bora

Jenifer Midura

The guys came on time, had the right parts and equipment, were neat, efficient, helpful and professional. I was very happy with the service they provided!

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Appliance: Bora

Mandi Murris Sandhurst

On time, good attention to detail and very courteous. Very pleased with the work done. Thanks

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Appliance: Bora

Mick W

Guys doing job were very good, no problems. They probably did more than hey should.

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Appliance: Bora

Bipin

Very impressed. I am an electrical engineer myself, so I watched how he worked. We were concerned to start as your company is not local. We were happy, very good the way things were conducted.

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Appliance: Bora

Georgina Brill

JES were excellent, very professional, friendly and incredibly careful to protect surfaces which I really appreciated. I wish all contractors were like this.

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Appliance: Bora

Paivi Bjorklund Portleven

Efficient, knowledgeable engineer!

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Appliance: Viking Range Cooker

Mr Bailey, Sheringham

“after some internet searching, JES were the only company that appeared to know how to deal with our Viking Range – 15 years old and at least 14 of these were in dry storage. With the Range in place at long last and connections made, it was clear all was not well….In came Simon, Dave and their fully loaded mobile workshop. They stripped, checked, repaired / replaced and checked again until they were satisfied it was as good as new and I am happy to say they have done us proud. If you want quality service, knowledge and genuine parts, then it has to be JES”

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Appliance: Bora

Jonathan Papworth Dorking

Professional and knowledgeable - a delight to deal with experts.

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Appliance: Viking Range Cooker

Mr Johnson, Cumbria

Dear Mr. Barrs:

I am writing to you to thank you for the excellent service you provided to us in both repairing and then servicing our Viking range. You (and your colleague Dave) also provided us with invaluable advice on how to maintain and mange the range. As you well know Viking ranges are very expensive but are well worth the cost of maintaining them. We were impressed with your professionalism, timeliness, impartial advice and the way in which you and Dave organized the necesssary work in our home.

Both Ethna and I are more than happy to provide you with testimonies or specific references should you require them.

We wish you and your company well:

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Appliance: Bora

Shaun Moscrop

The young lad that turned up was a credit to your company

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Appliance: Bora

Rachel Metcalfe London

We were very impressed with Joshua. We were kept informed of time of arrival and he fixed our hob. Thank you

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Appliance: Barazza Gas Hob

Mrs P Eaves, Guildford, Surrey

I had a problem with one of the gas hobs, and needed the hob top replaced.

Simon arranged for Dave and Brian to carry out the work which was done in a totally professional and efficient manner.

Gas checks were carried out before and after the work was completed, with safety being of paramount importance.

The guys were incredibly friendly, polite and courteous. I would have no hesitation in using JES Ltd again, or in recommending them to anyone else.

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Appliance: Bora

Dylan Michell-28th May 2024

Great service, one of the best service companies I have ever used. Trustworthy and honest.

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Appliance: Bora

Lesley Stananought Waverton

Brilliant, Fabulous. Loved she could track the engineer on the way. Appointment was quick. Did exactly what they said they would quickly and neatly. All replies from the office were prompt. Surprised no phone number on the emails.

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Appliance: Bora

Kathyrn Pratt Doncaster

The engineers were great. On time, friendly, very tidy and I felt very confident that they knew what they were doing. Job was effectively completed.

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Appliance: BORA PURE COOKING APPLIANCE

Liz Daley - Director of Avantgarde Design Ltd.

What an incredible service from start to finish. First class service, professional white glove and highly recommend.

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Appliance: Bora

Natalie Harrison Epsom

I can not fault the two men that fixed our Bora products. Not sure why they had to take photos of our solar panels and batteries though ?! Excellent service.

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Appliance: Bora

Donald Johnston

Engineer who came out was very good, clean and tidied up after himself. It took far too long to get a service date and that was not good for us. We had to buy something to cook off in the meantime.

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Appliance: Bora

G.CARLE-Edinburgh

Michael was super friendly and organised. He was a great help with additional questions and made sure to take great care in the installation.

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Appliance: Bora

Sandra Whittaker-23rd May 2024

Efficient friendly professional & very helpful

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Appliance: Bora

Helen Gill

All very good. Communication via e-mail and phone was fine, the Bora parts were obtained quickly and fitted in a few days. The engineer was excellent.

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Appliance: Bora

Mandy Roberts

Text notification was accurate for arrival time, Engineer, Mick was very professional, took care, explained what he was doing & very efficient

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Appliance: Bora

T.Wickington-Brentwood

Just the service we needed by just the right fell, Josh. Thanks guys.

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Appliance: Bora

D.Lloyd-Prestatyn

Great service from Michael, who was polite and knowledgeable and arrived very promptly.

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Appliance: BORA COOKING SYSTEMS

Mrs Roberston


I cannot fault the service we received from JES. They communicated well & the service was brilliant - polite and careful, worked efficiently but explained too. Fab!

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Appliance: Bora

Bipin Chauhan

Very professionally carried out, well done.

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Appliance: Bora

G.J.Rutjes-Altrincham

Outstanding, superb, engineer was very pleasant. Your company was very helpful. Happy with the great service provided.

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Appliance: Bora

Martine Matty

Everything was good.

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Appliance: Bora

Jennifer Midura Heywood

The guys came on time, had the right parts and equipment, were neat, efficient, helpful and professional. I was very happy with the service they provided!

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Appliance: Lacanche Range Cooker

Mr Smith, Ashby-de-la-Zouch

We have used Simon Barrs for many year since our purchase and will still use his company. On this Occassion we had David whom did a excellent service. We will always pass your details on to whom many need your services.

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Appliance: Bora

Sue Hildtich Essex

Extremely happy, engineers were very good. All contact with office good, replied straight away

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Appliance: Bora

Ben Lowe

I had no issues the work was completed well. All communication was good, despite 3 companies being involved. He was happy and appreciated our work with great satisfaction.

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Appliance: BORA

Mrs Gibbs

Well, what a great service supplied by J.E.S on my BORA glass change. Gave me a price and explained what was involved. Very clean and tidy. Also my warranty carries on as normal.

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Appliance: Bora

John Ehlas

Michael was amazing, polite, knowledgeable and thorough, couldn't have asked for anyone better to come and sort out the problem! I wanted to take a few minutes to highlight how amazing Michael was yesterday. Michael was great from start to finish, knowledgeable (as expected), courteous and respectful of our property, even interacting with our 1yr old who was very curious :) Michael is a great credit to the company, setting the bar high for his peers from what we've witnessed!

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Appliance: BORA

Mrs Popplewell, Birmingham

BORA Cooking Systems must be very happy with the service provide by J.E.S. They are excellent Bora Service partners that I would recommend for support and installing.

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Appliance: BORA

Andrew

Just wanted to say thanks to the excellent service you have provided from the 1st telephone conversation to the 1st visit.

Your engineer Dave today who did a great job in resolving the issue of the BORA hob, which was an installation error. Dave explained everything clear and once again thank you for your speedy response in getting this sorted.

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Appliance: Viking Outdoor BBQ

Mr Austin, Kensington London

I’ve had my Viking BBQ for over 10 years and never had a repair or service. It as now become temperamental. The cost of the service and repair was well worth it. This was completed on the day. No return visit which was a surprise. J.E.S did mention they stocked Viking Parts

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Appliance: Bora

R.Kaddu-Westcliff-on-Sea

Excellent service and workmanship from the service agents who acted very professionally and were able to confidently diagnose the issue and repair it on site.

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Appliance: Bora

David McCarthy Bridgend

The engineers were great. On time, friendly, very tidy and I felt very confident that they knew what they were doing. Job was effectively completed with minimum disruption. Communication with JES office was prompt and they moved the date to suit. My problem was with the initial contact with Bora.

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Appliance: Lacanche Range Cooker

Mr Sandbach, Ipswich

I contacted Simon’s company J.E.S as i have alway used them in the past and find them very professional and conscientious. Since last time them came, they had not change at the only difference was another service engineer came David Cobley who a great guy.

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Appliance: Bora

Richard Gilbert Grantham

His BT system did not like our messaging service and found contact difficult with that. He felt contacting Austria/Germany and then being resent back to the UK long winded. Once he made contact with us he was very happy and no issues. Anne was very helpful. Joshua was polite and fixed and replaced the faulty part. Would fully recommend them and him.

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Appliance: Westin

J.Barnes-Solihull

Pleasant guys, very helpful. It was a fiddley job and took them some time but they were lovely.

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Appliance: Bora

Zoe Bowley

Superb communication, very prompt service time and two wonderful engineers - polite, engaging and really helpful. Thank you

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Appliance: Bora

Jenny Gooch

Very happy, great engineer, all good. Great service. Office very helpful, no issues.

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Appliance: Bora

Ernesto Chao

Thank you for attending the property and fixing the issue on-site and within the time frame anticipated.
Great communication throughout the booking process!

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Appliance: Bora

Leeka Xu

Josh was very conscientious and took pride in his work. A very nice guy. Office kept in touch via email and text, all was fine.

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Appliance: Bora

Jonathan Harrison Sheffield

A very professional service from the engineer. A very pleasant young man. Thank you.

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Appliance: BORA INDUCTION HOB

Mr Edwards

Dave was brilliant. Friendly, knowledgeable and respectful of our house. Never mind 5 stars it's 10/10 for me. Dave managed to fix the issue and gave advice on how best to use the bora hob.

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Appliance: Westin

Thomas Drew

Great job. Friendly, on time, careful, efficient and oozing a strong sense of professionalism. Most importantly they have fixed the problem. Thank you!

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Appliance: BORA

G. BEE-SURREY

The team were punctual, friendly , and dedicated in trying to solve the problem.

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Appliance: Bora

Matt Hammond

Service engineer was very helpful, polite and professional. My appointment time changed, which was not helpful, only complaint.

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Appliance: Bora

Peter Andreou London

Always great service and communication

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Appliance: BORA

Mr Gaillard

Thank you for your help. The service guys from J.E.S came this morning and fixed the BORA Appliance issue. I wanted to let you know that they are extremely professional, courteous and efficient.

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Appliance: Westin

Mr Rafice

Very happy-on time and did job with minimum fuss. They built a bridge to stand on. Very clean and polite. Office were very helpful, especially MD who gave him reassurance. He is very thankful.

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Appliance: BORA Cooking Appliance

Mr & Mrs Heaton

Hi Simon,
Forgot to let you know how pleased we are with the work Dave did on our Gas hob.
It’s now back to working properly and a joy to use.
Very neat & tidy job and useful to have tips from an expert!

Thanks again,
Steve & ‘Bina

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Appliance: Viking Cooking Appliances

Mrs Porter, Hampstead Heath



We have our Viking Range Cooker Every year. J.E.S Ltd do a excellent job and we will carry on using Simon Barrrs. He his the only company I recommend for Viking Range Cooking products.

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Appliance: Bora

George Lawson London

Damian was great. Turned up on time, worked efficiently and got the job done, all whilst being very affable.

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Appliance: Bora

Leeka Xu

Josh was very conscientious and took pride in his work. A very nice guy. Office kept in touch via email and text, all was fine.

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Appliance: Bora

Robin Saphra Snape

Quick, efficient, friendly, knowledgeable, neat, punctual.

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Appliance: Bora

Janet-Chesham

All good-no issues. Everything was very good between Bora and JES, no complaints.

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Appliance: Bora

Simon Douglass

Arrived on time, efficient service sorted our issue, thanks

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Appliance: Westin

Thomas Drew

Great job. Friendly, on time, careful, efficient and oozing a strong sense of professionalism. Most importantly they have fixed the problem. Thank you!

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Appliance: Westin

M.Steele-Essex

Guys were very helpful, polite and thorough. I was very impressed actually. They were not totally informed the issue, but they sorted it. Office went through communication smoothly.

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Appliance: Wolf Range Cooker

Mrs Goodman, Chelsea

I contacted Simon of J.E.S to give us a quote for a conversion gas change on my Wolf Range Cooker. I agreed the charges, they came and completed.

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Appliance: Viking Range Cooker

Mr Andrew Chell.

Dear Simon.

This invoice is paid.

The Viking is now in very good condition and functioning well thanks to David and Brendan , who arrived very punctually and got straight on with the task .

They worked very conscientiously and diligently throughout as well as being most pleasant and excellent company , they are both a fine credit to JES .



Thanking you for your excellent service .



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Appliance: Lacanche Macon Range Cooker Installation

Mr Walters, Wolverhampton

I was advised that J.E.S was a expensive company, but after Simon explained the cost for the installation it all made sense. Man and Mate attend so it wasn’t that expensive compared with other companies.

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Appliance: Bora

Rebecca Arthur-Aidoo Gillingham

Amazing professional service with good communication throughout from appointment date to actual service. Joshua was very thorough, clean and efficient. Thank yo

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Appliance: Bora

Susannah Day Richmond

Brilliant service. Problem sorted. Thank you

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Appliance: Bora

G.Blair-Prudhoe

Arrived on time advised. Completed work efficiently with no mess. Very polite and professional.

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Appliance: Bora

Bethania Ciocca-22nd May 2024

Really good service from contact with office to engineer. Everything was smooth.

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Appliance: Bora

Andrew Groves Nottingham

Excellent service . Everything was dealt with in a professional manner. .Very happy Office very professional and very good

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Appliance: Godin Range Cooker

Dr Mcallister

I have been very impressed with the professionalism of your company.

Thanks to Simon and Dave I will now have a fully functioning cooker for the first time in many years. I had a none working cooker today but I can now do that knowing that all the cooking tomorrow will be so much easier than in previous years!
I cannot praise J.E.S Ltd highly enough. I left it very late before Christmas to make an initial enquiry but after reassuring and informative email and telephone communication a few days later your engineer travelled to London

I have no hesitation in recommending J.E.S Ltd for it’s professional, caring and polite service.

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Appliance: Bora

Simon Kempton

Great service from Josh. Very satisfied and appreciated the call back.

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Appliance: Bora

Jonathan Herald

Brilliant service

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Appliance: Bora

Hayley Broomhead

Great service from Josh, managed to get our job up & running again, thank you!

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Appliance: Bora

Aqib Kadar London

Very polite and helpful. Solved this issue professionally and quickly

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Appliance: Bora

Andrew Groves Nottingham

Excellent service . Everything was dealt with in a professional manner. .Very happy Office very professional and very good

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Appliance: Bora

Chris Richards Thame

Excellent service. Great communication and a lovely guy who came to fix my hob.

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Appliance: Bora

Richard Wylde Leatherhead

I would like to complement your technician on his professional approach. He was very efficient, knowledgeable, clean and careful in his fault finding.

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Request form

Request Form
Fill out our Request a Call Back form.

Call back

Call Back
We call you back at a time that suits you.

Diagnosis

Diagnosis
We diagnose the problem on the phone.

Quote

Quote
We will provide a fixed quote including labour, parts and VAT.

Engineer attends

Engineer attends
An expert engineer will come out at a convenient time with our workshop van.

Fixed

Fixed
The problem is fixed.

Accreditations

Electric Safe NAPIT Gas Safe