01530 220693

support@jointes.co.uk

What our clients think

Appliance: Wolf Range Cooker

Mrs Goodman, Chelsea

I contacted Simon of J.E.S to give us a quote for a conversion gas change on my Wolf Range Cooker. I agreed the charges, they came and completed.

Appliance: BORA

Stephen Hattam 04.07.24

I have just got to say what fantastic service from JES, Mark went above and beyond to sort our problem with our BORA XBO Oven, 5 star service !!!!

Appliance: Westin

P.Knight

Job completed well, and good comms

Appliance: BORA

R. Clarke 14.11.24

All good, arrived on time no complaints at all

Appliance: Godin Range Cooker

Dr Mcallister

I have been very impressed with the professionalism of your company.

Thanks to Simon and Dave I will now have a fully functioning cooker for the first time in many years. I had a none working cooker today but I can now do that knowing that all the cooking tomorrow will be so much easier than in previous years!
I cannot praise J.E.S Ltd highly enough. I left it very late before Christmas to make an initial enquiry but after reassuring and informative email and telephone communication a few days later your engineer travelled to London

I have no hesitation in recommending J.E.S Ltd for it’s professional, caring and polite service.

Appliance: BORA

Andrew

Just wanted to say thanks to the excellent service you have provided from the 1st telephone conversation to the 1st visit.

Your engineer Dave today who did a great job in resolving the issue of the BORA hob, which was an installation error. Dave explained everything clear and once again thank you for your speedy response in getting this sorted.

Appliance: Bora

Mick W

Guys doing job were very good, no problems. They probably did more than hey should.

Appliance: BORA

P.Broom 10.04.25

Friendly , professional and efficient service , thank you

Appliance: BORA

F. Clayton 27.11.24

Excellent service.

Appliance: BORA

Amanda Wren 24.10.24

All good thank you. Good service nice technician l am just grateful to have my cook top back in use.

Appliance: Bora

G.J.Rutjes-Altrincham

Outstanding, superb, engineer was very pleasant. Your company was very helpful. Happy with the great service provided.

Appliance: Bora

Minakshi Patel-29th May 2024

Great service. Arrived on time and finished the job efficiently.

Appliance: Bora

Chris Richards Thame

Excellent service. Great communication and a lovely guy who came to fix my hob.

Appliance: BORA

Linda McLoughlin 03.10.24

Excellent service from the enquiry, the communication, through to the skilled, efficient engineer who promptly repaired the hob

Appliance: BORA

Philip Stanton 01.10.24

All good. I have sent a very nice complimentary message to Bora saying how fantastic the service was. Despite Michael not arriving until almost 6pm he was very polite and it was a good experience.

Appliance: Mercury

Juliet Hobday 30.07.24

Excellent service. My range cooker looks stunning and works beautifully. Thank you

Appliance: BORA

Mrs Gibbs

Well, what a great service supplied by J.E.S on my BORA glass change. Gave me a price and explained what was involved. Very clean and tidy. Also my warranty carries on as normal.

Appliance: Bora

Leeka Xu

Josh was very conscientious and took pride in his work. A very nice guy. Office kept in touch via email and text, all was fine.

Appliance: BORA

Rakhi Dattani-08.07.24

Mark is very kind and friendly engineer. He is very knowledgeable and managed to resolve the issue with no further delay. Thank you for your service

Appliance: Bora

Bipin Chauhan

Very professionally carried out, well done.

Appliance: BORA

L. Boyle 21.11.24

Excellent service, arrived on time. Professional and friendly. Hob fixed. Many Thanks.

Appliance: Westin Extractor

P.Coutts 17.12.24

Everything as you’d like it! Professional team, full of really personable people, who do what they say they’re going to do when they say they’re going to

Appliance: Bora

T. Bellingham 27.05.25

Absolutely amazing service. Punctual and polite so refreshing to see tradesmen take pride in their work. David and Dan are a credit to your company. Thank you

Appliance: Bora

Bipin

Very impressed. I am an electrical engineer myself, so I watched how he worked. We were concerned to start as your company is not local. We were happy, very good the way things were conducted.

Appliance: BORA

Christina Araneta 12.09.24

Dear Bora,
I hope you are well.
I just wanted to share my feedback with you about Anne from JES. She is wonderful and so are the rest of the JES team. You are so blessed to have this wonderful partnership - they are kind and made the time to listen to customer’s concerns and issues. All the engineers they have sent to me to resolve the issues were so professional and knowledgeable at what they do.

Anne, thank you so much again for everything. You have been absolutely kind and super helpful!

Appliance: Borth

May Lim Penarth

Quick reply with appt. Shame parts were delayed. Useful reminders/updates prior to technician’s arrival. Problem fixed quickly. Friendly and tidy technician.

Appliance: Bora

Theresa Wodehouse Essex

Martin and Dave were professional, thorough and diligent throughout their visit to our home to seal our Bora.

Appliance: Bora

Paivi Bjorklund Portleven

Efficient, knowledgeable engineer!

Appliance: Bora

Matt Hammond

Service engineer was very helpful, polite and professional. My appointment time changed, which was not helpful, only complaint.

Appliance: Bora

Ben Lowe

I had no issues the work was completed well. All communication was good, despite 3 companies being involved. He was happy and appreciated our work with great satisfaction.

Appliance: Bora

T.Wickington-Brentwood

Just the service we needed by just the right fell, Josh. Thanks guys.

Appliance: Bora

George Lawson London

Damian was great. Turned up on time, worked efficiently and got the job done, all whilst being very affable.

Appliance: BORA

Susan and Michael Brown 09.07.24

Excellent, brilliant, superb, neat and tidy. He put mats down and helped my husband put the draws back in as he struggled with them. He was great.
Thanks for a great service, very efficient and kept us informed at all times. Professional, tidy , pleasant from both admin/engineer.
A lot of companies could take a leaf out of your book!
Thank you again

Appliance: Bora

R. Toronada 15.07.25

Fantastic service

Appliance: Westin Extraction System

Katie Gwynn 07.10.24

The service provided by your contractor today, was excellent. They were very personable as well as being very thorough.

Appliance: Bora

John Ehlas

Michael was amazing, polite, knowledgeable and thorough, couldn't have asked for anyone better to come and sort out the problem! I wanted to take a few minutes to highlight how amazing Michael was yesterday. Michael was great from start to finish, knowledgeable (as expected), courteous and respectful of our property, even interacting with our 1yr old who was very curious :) Michael is a great credit to the company, setting the bar high for his peers from what we've witnessed!

Appliance: BORA

G. Maclean 06.03.25

As ever JES were very professional, competent and knowledgeable from start to finish. Cannot recommend them highly enough. Thank you

Appliance: Bora

Rebecca Arthur-Aidoo Gillingham

Amazing professional service with good communication throughout from appointment date to actual service. Joshua was very thorough, clean and efficient. Thank yo

Appliance: BORA

Mrs Popplewell, Birmingham

BORA Cooking Systems must be very happy with the service provide by J.E.S. They are excellent Bora Service partners that I would recommend for support and installing.

Appliance: Bora

A. Sim 17.06.25

First class service. Mike your engineer was very polite and informative. Very efficient and thorough and tidy.

Appliance: Bora

Martine Matty

Everything was good.

Appliance: BORA

R. Seddon 20.11.24

Very friendly engineer and very respectful in my home. Repair completed and working perfectly.

Appliance: BORA

Alistair Stuart 09.10.24

Perfect - easy, professional, polite, clean and the repair work done to the highest standard. All explained. Could not be happier. Highly recommended.
The person that came round was really good, I can’t speak highly enough about him. I would be very happy for you to share the feedback with BORA as I am sure that would help. If you would like me to do that then please let me know.

Appliance: BORA

D. Ullathorne 26.11.24

Very impressed.

Appliance: BORA

M.Fasosin 18.11.24

Thank you for coming over to resolve our bora tepan connection issues we really appreciate it

Appliance: BORA

K. McGowan 21.11.24

Great speedy service.

Appliance: BORA

M. Colclough 26.03.25

Very helpful engineer , explained everything clearly
Work was very efficient and speedy

Appliance: Westin

Thomas Drew

Great job. Friendly, on time, careful, efficient and oozing a strong sense of professionalism. Most importantly they have fixed the problem. Thank you!

Appliance: Bora

Lesley Stananought Waverton

Brilliant, Fabulous. Loved she could track the engineer on the way. Appointment was quick. Did exactly what they said they would quickly and neatly. All replies from the office were prompt. Surprised no phone number on the emails.

Appliance: BORA

C. Searle 19.11.24

I would only give a 5* if it was exceptional. The engineer was good and all is working fine. Only criticism is I was not given a choice of dates just told this is it and luckily it worked for me.

Appliance: Westin Extractor

R.Betts 24.12.24

Problem solved efficiently and with minimal disruption. Both David and Dan were very considerate and gave helpful further advice and information.

Appliance: BORA

N. Milburn 05.11.24

All done very efficiently, it was great no problems at all.

Appliance: BORA

Jeanette Sanderson 02.10.24

Thank you for your support on this. All sorted, luckily just with a phone
call. Happy cooking again.

Appliance: Bora

Simon Kempton

Great service from Josh. Very satisfied and appreciated the call back.

Appliance: Bora

D.Lloyd-Prestatyn

Great service from Michael, who was polite and knowledgeable and arrived very promptly.

Appliance: Westin

M.Steele-Essex

Guys were very helpful, polite and thorough. I was very impressed actually. They were not totally informed the issue, but they sorted it. Office went through communication smoothly.

Appliance: Bora

Mike Bowler-23rd May 2024

Michael was brilliant, very professional, all sorted with no issues, great job, well finished. Very pleased with the service. Would definitely recommend you.

Appliance: BORA

Mr Gaillard

Thank you for your help. The service guys from J.E.S came this morning and fixed the BORA Appliance issue. I wanted to let you know that they are extremely professional, courteous and efficient.

Appliance: Westin

M.Killingly 17.03.25

We thought the whole thing was very professional. We would give 6*

Appliance: BORA

Dennis Dean 04.09.24

Great communication, and great service, fantastic, very happy.

Appliance: VZUG

H. Davies 25.06.25

Two very polite, friendly engineers fixed my dishwasher. Thank you

Appliance: Westin

R. Boardman 24.02.25

Very professional and polite. Thank you!

Appliance: BORA

Jon Donne 03.07.24

Technician was excellent. Communicated extremely well as to issue and proposed solution. Did the work quickly and effectively. Highly recommended

Appliance: BORA

James Liddle 24.07.24

Excellent service. Prompt response to initial registration of the issue and a very friendly and helpful engineer to fix the issue. Many Thanks

Appliance: BORA

S.MUSKER 03.12.24

Very efficient and professional

Appliance: BORA

Mannu Duggal 29.10.24

I write to thank you for sending Mark the engineer today. His friendly and knowledgeable approach and work was outstanding and I would recommend both Mark and your firm.

Appliance: BORA

D. Betmead 27.01.25

Brilliant service thank you

Appliance: BORA

N.Jones 11.12.24

Excellent service, great communication repair successful what more can you ask for.

Appliance: Bora

Dylan Michell-28th May 2024

Great service, one of the best service companies I have ever used. Trustworthy and honest.

Appliance: Bora

Ernesto Chao

Thank you for attending the property and fixing the issue on-site and within the time frame anticipated.
Great communication throughout the booking process!

Appliance: BORA

Shannon Electrics

Great from start to finish

Appliance: BORA

Steven Banks 03.10.24

We are delighted. It was all very good. We learnt a couple of things we didn't know about the hob. It was excellent. A bit early for us, but we are happy.

Appliance: Westin

P.D. Gaze 06.03.25

Excellent service central office to home service
The work was carried out cleanly and efficiently

Appliance: Bora

J. Garner 19.06.25

Lovely friendly staff, completed the repair in super quick time, we are up and running.

Thanks to Anne for the arrangements and updates.

Appliance: Viking Range Cooker

Mr Johnson, Cumbria

Dear Mr. Barrs:

I am writing to you to thank you for the excellent service you provided to us in both repairing and then servicing our Viking range. You (and your colleague Dave) also provided us with invaluable advice on how to maintain and mange the range. As you well know Viking ranges are very expensive but are well worth the cost of maintaining them. We were impressed with your professionalism, timeliness, impartial advice and the way in which you and Dave organized the necesssary work in our home.

Both Ethna and I are more than happy to provide you with testimonies or specific references should you require them.

We wish you and your company well:

Appliance: Bora

G.Blair-Prudhoe

Arrived on time advised. Completed work efficiently with no mess. Very polite and professional.

Appliance: BORA

Gilly Hamill-August 2024

Brilliant service, many thanks!

Appliance: Bora

Andrew Groves Nottingham

Excellent service . Everything was dealt with in a professional manner. .Very happy Office very professional and very good

Appliance: BORA

Robert Bancroft 22.08.24

Michael was great. Very thorough and knowledgeable. He went above and beyond to fix the problem with our Bora hob and gave extra advice too. Super service.

Appliance: BORA

D.Burkhill 09.12.24

Excellent engineer, very helpful & got us back up & running quickly.

Appliance: BORA

M.MacLeod 12.12.24

Quick response to online enquiry. Smooth process to obtain quote, accept it and have work done. Delighted with end result - thank you!

Appliance: Bora

G. Williams 02.07.25

After a 6 hour drive to get to us, Michael from JES did an amazing job of fixing our induction hob, taking great care of everything he touched. Thank you!

Appliance: Bora

Will Cousins 05.08.24

Arrived promptly knowledgeable and helpful.

Appliance: Bora

Jonathan Papworth Dorking

Professional and knowledgeable - a delight to deal with experts.

Appliance: BORA

N. Latimer 25.03.25

I have been very impressed with the level of service received by your company. All written communication has been professional and the engineer who visited was excellent. It has been a pleasure to deal with a company who value customer service as much as the technical aspect of the job. So often customer service is not valued highly enough, yet it is the first point of contact and sets the tone for everything which follows.

Appliance: Westin Extractor

Tom Smail 07.08.24

Arrived on schedule and completed the job quickly and efficiently. All seems well. Michael was very good.

Appliance:

Appliance: Westin

K.Giles

Excellent service from Mick. Bang on time, very clean and tidy work, thoroughly tested and explained. Well done !

Appliance: BORA

Andrew Bailey 29.08.24

Good job-no problems

Appliance: BORA

Georgina Dixon 09.07.24

Excellent and quick service .Very happy. He was clean and tidy, cleared up after himself.

Appliance: Bora

Jennifer Midura Heywood

The guys came on time, had the right parts and equipment, were neat, efficient, helpful and professional. I was very happy with the service they provided!

Appliance: BORA

S.Belcher 16.12.24

No drama. You were very efficient, communication was excellent. You guys are a 10* company.

Appliance: Viking Range Cooker

Mr Bailey, Sheringham

“after some internet searching, JES were the only company that appeared to know how to deal with our Viking Range – 15 years old and at least 14 of these were in dry storage. With the Range in place at long last and connections made, it was clear all was not well….In came Simon, Dave and their fully loaded mobile workshop. They stripped, checked, repaired / replaced and checked again until they were satisfied it was as good as new and I am happy to say they have done us proud. If you want quality service, knowledge and genuine parts, then it has to be JES”

Appliance: Westin Extractor

R. Gabbertas 07.01.25

Engineer was very charming, all fixed and very happy

Appliance: BORA

Jason Baker 09.07.24

Really friendly, tidy and thorough service. Absolutely delighted. Michael was bombarded with questions from my 4 year old, who returned the torch he stole last time!

Appliance: Bora

G.CARLE-Edinburgh

Michael was super friendly and organised. He was a great help with additional questions and made sure to take great care in the installation.

Appliance:

Appliance: Bora

Susannah Day Richmond

Brilliant service. Problem sorted. Thank you

Appliance: Westin Extractor

B. Lavigne 30.01.25

Technician on time, professional and very efficient

Appliance: BORA

L. Harvey 20.11.24

Both Anne and Mark were fantastic. Responsive and fixed my Bora hob. Thank you both

Appliance: BORA

R.Hartley 10.02.25

Arrived early and a very pleasant respectful professional. A absolute credit to his trade and the company.

Appliance: Bora

Simon Douglass

Arrived on time, efficient service sorted our issue, thanks

Appliance: Bora

Donald Johnston

Engineer who came out was very good, clean and tidied up after himself. It took far too long to get a service date and that was not good for us. We had to buy something to cook off in the meantime.

Appliance: Westin

P. Bailey 04.03.25

Arrived early, explained what he will do, took pictures, very efficient and professional. I am very happy.

Appliance: BORA

M.Rumney 24.12.24

Spot on, brilliant service

Appliance: Lacanche Range Cooker

Mr Sandbach, Ipswich

I contacted Simon’s company J.E.S as i have alway used them in the past and find them very professional and conscientious. Since last time them came, they had not change at the only difference was another service engineer came David Cobley who a great guy.

Appliance: WEstin Extraction System

Michael Jurowski 02.09.24

Nice guy, considerate about not making a mess, fixed issue quickly.

Appliance: Westin

Thomas Drew

Great job. Friendly, on time, careful, efficient and oozing a strong sense of professionalism. Most importantly they have fixed the problem. Thank you!

Appliance: BORA

Paul Charlton 08.10.24

Everything working, no problem-happy.

Appliance: Lacanche Range Cooker

Mr Smith, Ashby-de-la-Zouch

We have used Simon Barrs for many year since our purchase and will still use his company. On this Occassion we had David whom did a excellent service. We will always pass your details on to whom many need your services.

Appliance: Bora

Jonathan Herald

Brilliant service

Appliance: BORA COOKING SYSTEMS

Mrs Roberston

I cannot fault the service we received from JES. They communicated well & the service was brilliant - polite and careful, worked efficiently but explained too. Fab!

Appliance: Westin

T. Brand 05.03.25

The engineer was brilliant, he was here exactly when he said and fix it perfectly. He protected the kitchen well and was very friendly. We were very happy.

Appliance: Westin Extractor

J.Wright 5.12.24

Very good service-I am happy

Appliance: Bora

Helen Gill

All very good. Communication via e-mail and phone was fine, the Bora parts were obtained quickly and fitted in a few days. The engineer was excellent.

Appliance: Westin Extractor

E.Churchill 17.12.24

Lovely engineer, really helpful. Diagnosed and fixed the issue quickly

Appliance: Westin

J.Barnes-Solihull

Pleasant guys, very helpful. It was a fiddley job and took them some time but they were lovely.

Appliance: Bora

Zoe Bowley

Superb communication, very prompt service time and two wonderful engineers - polite, engaging and really helpful. Thank you

Appliance: BORA

Sharon Sin 30.10.24

On time, very pleasant attitude and skilful

Appliance: BORA

Jocelyn Owen 16.10.24

Lovely service. Was early, friendly, good advice, clean, careful and efficient, and fixed the problem. Very impressed, thank you.

Appliance: BORA

Robin Stacpoole 25.09.24

Contacted Bora asking for help Monday 9am. Problem - which requires substantial deassembly -resolved Tuesday 3pm. Possibly best support received in 60 years
I would be very proud to work for a company like that. You did very well pushing extra sales as well, a good approach. Thank you for the follow up call also, really good. Excellent

Appliance: BORA

L.Dobbyn 07.12.24

Excellent communication start to finish
Efficient and courteous
Update of arrival time
Product supplied and fitted with care

Appliance: Mercury

T.COLE 04.02.25

Very good service. Good communication. Punctual engineers. Repaired the appliance and advised on what else was required. Would use again & definitely recommend

Appliance: Bora

R.Kaddu-Westcliff-on-Sea

Excellent service and workmanship from the service agents who acted very professionally and were able to confidently diagnose the issue and repair it on site.

Appliance:

Appliance: BORA

Simon Halfacre 12.09.24

Thanks so much! Great communication throughout and engineer did a top job today. Much appreciated

Appliance: Bora

Robin Saphra Snape

Quick, efficient, friendly, knowledgeable, neat, punctual.

Appliance: Bora

Sue Hildtich Essex

Extremely happy, engineers were very good. All contact with office good, replied straight away

Appliance: Bora

Jonathan Harrison Sheffield

A very professional service from the engineer. A very pleasant young man. Thank you.

Appliance:

Appliance: Bora

Jenny Gooch

Very happy, great engineer, all good. Great service. Office very helpful, no issues.

Appliance: Westin Extractor

B. Jenkins 09.01.25

Everything is fine, he did a really good job

Appliance: Westin

Mr Rafice

Very happy-on time and did job with minimum fuss. They built a bridge to stand on. Very clean and polite. Office were very helpful, especially MD who gave him reassurance. He is very thankful.

Appliance: BORA

Darren Ward 23.07.24

From start to finish I was kept informed and everything happened as requested

Appliance: BORA

N. Scott 27.01.25

Both the office team and the technicians were great from start to finish. Mike was friendly, professional and took pride in his work.
Any queries I had, Anne was quick to respond and helpful. Great company to deal with for bora repairs!

Appliance: BORA INDUCTION HOB

Mr Edwards

Dave was brilliant. Friendly, knowledgeable and respectful of our house. Never mind 5 stars it's 10/10 for me. Dave managed to fix the issue and gave advice on how best to use the bora hob.

Appliance: Bora

Sandra Whittaker-23rd May 2024

Efficient friendly professional & very helpful

Appliance: BORA

Sarah Mansell 14.10.24

Very prompt and efficient repair and useful advice . Michael was very helpful . Thankyou

Appliance: Bora

Shaun Moscrop

The young lad that turned up was a credit to your company

Appliance: BORA

S.Bwayla

Very pleased with the professional but personable service received!

Appliance: Bora

Rachel Metcalfe London

We were very impressed with Joshua. We were kept informed of time of arrival and he fixed our hob. Thank you

Appliance: Lacanche Macon Range Cooker Installation

Mr Walters, Wolverhampton

I was advised that J.E.S was a expensive company, but after Simon explained the cost for the installation it all made sense. Man and Mate attend so it wasn’t that expensive compared with other companies.

Appliance: BORA

Peter Blackmore 02.10.24

Excellent work. Complicated as required change of control panel, I / O card and interaction with software team in Germany.

Appliance: Bora

Mandy Roberts

Text notification was accurate for arrival time, Engineer, Mick was very professional, took care, explained what he was doing & very efficient

Appliance: Bora

G. Jones 16.07.25

From the initial contact to the completion of the work everything was first class.

Appliance: BORA

C. Jewkes 03.03.25

An outstanding service! Michael attended to the BORA XBO. He was on time, professional, clean and tidy & informed me of the job & remaining time.

Appliance: Bora

Peter Andreou London

Always great service and communication

Appliance: Bora

Janet-Chesham

All good-no issues. Everything was very good between Bora and JES, no complaints.

Appliance: Bora

Natalie Harrison Epsom

I can not fault the two men that fixed our Bora products. Not sure why they had to take photos of our solar panels and batteries though ?! Excellent service.

Appliance: BORA

Carol Wotherspoon 21.08.24

The service by Michael was first class. He took every possible care to protect my kitchen and the hob itself. I was kept informed at all stages.

Appliance: Bora

Mandi Murris Sandhurst

On time, good attention to detail and very courteous. Very pleased with the work done. Thanks

Appliance: Bora

Georgina Brill

JES were excellent, very professional, friendly and incredibly careful to protect surfaces which I really appreciated. I wish all contractors were like this.

Appliance: ABK InnoVent Extraction Unit

Mrs Nelleman, ABK InnoVent, Sunningdale

Very happy with the service given by Joint Electrical Services. Clean, tidy and efficient.

Appliance: Bora

Bethania Ciocca-22nd May 2024

Really good service from contact with office to engineer. Everything was smooth.

Appliance: Bora

Leeka Xu

Josh was very conscientious and took pride in his work. A very nice guy. Office kept in touch via email and text, all was fine.

Appliance: BORA

P. Gibson 16.01.25

Happy with your company and your engineer, he was lovely really helpful. He was great. Showed me lots of things on the hob

Appliance: BORA

M. Tonner 20.11.24

Friendly and efficient. Only downside is the slight delay in attending, probably because they are friendly and efficient with high demand.

Appliance: BORA

R.Lawty

Good old fashioned customer service with humans not bots ! Friendly, efficient and competent - thank you.

Appliance: Bora

C. Szuminska 30.07.25

Great service. Mark was very nice, chatty, he left the place tidy and mostly important- the job is working now!

Appliance: Bora

Aqib Kadar London

Very polite and helpful. Solved this issue professionally and quickly

Appliance: Westin Extractor

Mr Seymour

All fine engineer had a good look around and discussed things with me. He was a nice guy. I was a bit disappointed I received an email saying his report stated the extractor pipe was 10mm and not 15mm. He did not mention this to me at the time. I have been told it will invalidate my warranty.

Appliance: Viking

F.Atkins 29.04.25

David was very helpful, I am very happy I can contact you again and everything is fine.

Appliance: BORA

W.Dodd 13.02.25

Very respectful of our property and really good knowledge of the appliance.
Our oven was fixed on the first visit.

Appliance: BORA

Gobinda Pal 10.07.24

Very good and helpful.

Appliance: Viking Cooking Appliances

Mrs Porter, Hampstead Heath

We have our Viking Range Cooker Every year. J.E.S Ltd do a excellent job and we will carry on using Simon Barrrs. He his the only company I recommend for Viking Range Cooking products.

Appliance: Bora

Richard Wylde Leatherhead

I would like to complement your technician on his professional approach. He was very efficient, knowledgeable, clean and careful in his fault finding.

Appliance: Barazza Gas Hob

Mrs P Eaves, Guildford, Surrey

I had a problem with one of the gas hobs, and needed the hob top replaced.

Simon arranged for Dave and Brian to carry out the work which was done in a totally professional and efficient manner.

Gas checks were carried out before and after the work was completed, with safety being of paramount importance.

The guys were incredibly friendly, polite and courteous. I would have no hesitation in using JES Ltd again, or in recommending them to anyone else.

Appliance: Bora

Jenifer Midura

The guys came on time, had the right parts and equipment, were neat, efficient, helpful and professional. I was very happy with the service they provided!

Appliance: BORA

Amelia Bengtsson 07.10.24

All works-great fantastic

Appliance: BORA

Kris Winter 23.07.24

Service was excellent and the engineer was very professional and friendly. Work was efficient and high quality.

Appliance: Bora

David McCarthy Bridgend

The engineers were great. On time, friendly, very tidy and I felt very confident that they knew what they were doing. Job was effectively completed with minimum disruption. Communication with JES office was prompt and they moved the date to suit. My problem was with the initial contact with Bora.

Appliance: BORA

D.Kumar 02.12.24

Mark was super knowledgeable, friendly and was able to solve the issue with our hob very effectively.

Appliance: BORA PURE COOKING APPLIANCE

Liz Daley - Director of Avantgarde Design Ltd.

What an incredible service from start to finish. First class service, professional white glove and highly recommend.

Appliance: Bora

Jonathan Lipman 03.07.24

All is good, fine. Very pleased with the service. The technician was relieved the installation had been neatly fitted so he could gain access.

Appliance: BORA

Sue Standard-Sheader 30.09.24

The engineer was so nice, fantastic. It was set up wrong with the gas and he helped us, so helpful. Very clean, tidy, pleasant. He kept us briefed on his arrival. It was a lovely experience, brilliant.

Appliance: Bora

S.Vizer 01.05.25

Mark is so professional knowledgeable and just the nicest man- fixes the issue with no hassle.. clean ..tidy.. efficient truly a professional very very good

Appliance: Viking Range Cooker

Mr Andrew Chell.

Dear Simon.

This invoice is paid.

The Viking is now in very good condition and functioning well thanks to David and Brendan , who arrived very punctually and got straight on with the task .

They worked very conscientiously and diligently throughout as well as being most pleasant and excellent company , they are both a fine credit to JES .

Thanking you for your excellent service .

Appliance: BORA

Steve McCarthy 10.09.24

Excellent communications in advance. Seemed quite a difficult job involving completely dismantling the hob. All sorted by Joshua though. Good job well done.

Appliance: Bora

S. Maggiol 27.05.25.

Absolutely thrilled-great

Appliance: BORA

S. Learmonth 04.11.24

Everything was good, no issues

Appliance: Westin Extractor

S. Ropner 20.01.25

The engineers were absolutely fantastic. They went above and beyond.
Thank you.

Appliance: Bora

Esquared Consulting Ltd

Great service Engineers arrived, no drama fitted the new glass. They were very helpful and sent us videos of the appliance working with pans on it etc. Very happy, great service. Reliable turned up when you said you would.

Appliance: Bora

Kathyrn Pratt Doncaster

The engineers were great. On time, friendly, very tidy and I felt very confident that they knew what they were doing. Job was effectively completed.

Appliance: BORA

S. Goodman 04.11.24

The engineers attended promptly and were thorough. Very happy with the service.

Appliance: Westin Extractor

A. Gooding 27.01.25

Absolutely great

Appliance: Bora

Richard Gilbert Grantham

His BT system did not like our messaging service and found contact difficult with that. He felt contacting Austria/Germany and then being resent back to the UK long winded. Once he made contact with us he was very happy and no issues. Anne was very helpful. Joshua was polite and fixed and replaced the faulty part. Would fully recommend them and him.

Appliance: BORA

M.Tate

Great service and friendly interaction

Appliance: Westin

Jo Burch 28.08.24

Thank you for your call out. Good communication between client and customer and efficient work carried out. Would recommend.

Appliance: Bora

Rune Jorgensen 06.08.24

Joshua was timely & professional. He seemed to know what he was doing and left everything tidy afterwards. Great care was taken throughout.

Appliance: Viking Outdoor BBQ

Mr Austin, Kensington London

I’ve had my Viking BBQ for over 10 years and never had a repair or service. It as now become temperamental. The cost of the service and repair was well worth it. This was completed on the day. No return visit which was a surprise. J.E.S did mention they stocked Viking Parts

Appliance: BORA

Camille McVeigh 23.10.24

Michael was a superb engineer and spent a lot of time checking my job was working and identifying and fixing what wasn’t
An absolute pleasure

Appliance: Westin Extractor

P. Bateman 27.11.24

Very good service. Engineer helpful and very polite.

Appliance: Bora

Hayley Broomhead

Great service from Josh, managed to get our job up & running again, thank you!

Appliance: BORA Cooking Appliance

Mr & Mrs Heaton

Hi Simon,
Forgot to let you know how pleased we are with the work Dave did on our Gas hob.
It’s now back to working properly and a joy to use.
Very neat & tidy job and useful to have tips from an expert!

Thanks again,
Steve & ‘Bina

Appliance: BORA

Preeya Patel 04.09.24

Great service as always!

Appliance: BORA

J.Symons 23.12.24

Can’t fault the service or the engineer at all. Polite, friendly and efficient. Ten out of ten

Appliance: Bora

D. Newman 30.07.25

Great service, very friendly and professional.

Appliance: BORA

Ben Thompson 05.09.24

The two guys are very friendly and efficient, fantastic service very pleased Thank you